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ACCESSIBILITY STATEMENT

Hostal Savoy is committed to making its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and mobile applications in the public sector.

This accessibility statement applies to the website https://www.hostalsavoy.com

COMPLIANCE STATUS

This website fully complies with RD 1112/2018.

CONTENT NOT ACCESSIBLE

The content below is not accessible for the following reasons:

  1. The content does not fall within the scope of applicable legislation:
    • At any given time, there may be PDF documents that are not fully accessible.
    • 12.2.3 Effective communication
    • 11.8.3 Preservation of accessibility information during transformations (Conditional)
    • 11.8.4 Repair service (Conditional)
  2. Disproportionate burden.
    • Not applicable.

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 20/11/2024.

The method used to prepare the statement was a self-assessment carried out by acceseo.com.

Last revision of the declaration: 20/11/2024

COMMENTS AND CONTACT DETAILS

  • You may communicate accessibility requirements (Article 10.2.a) of RD 1112/2018), such as:
    • Report any possible breaches by this website.
    • Convey other difficulties in accessing content.
    • Submit any other queries or suggestions for improvement regarding the accessibility of the website.

Through the contact form.

  • You may present:
    • A complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
    • An accessible Request for Information regarding:
      • content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
      • content that is exempt from compliance with accessibility requirements because it would impose a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request must be clearly specified so that it can be verified that the request is reasonable and legitimate.

Through the options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and handled by the department responsible for each of the areas listed on the website.

APPLICATION PROCEDURE

If, after submitting a request for accessible information or a complaint, it has been rejected, you disagree with the decision taken, or the response does not meet the requirements set out in Article 12.5, you may lodge a claim. You may also lodge a claim if you have not received a response within twenty working days. Similarly, a complaint may be lodged if the twenty working day period has elapsed without a response being received.

The claim may be submitted through the options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.